Term and Conditions

PATROLS Terms and Conditions

1. Introduction

Welcome to PATROLS. By accessing or purchasing from our website, you agree to comply with these terms and conditions. If you do not agree, please do not use our services.

2. Orders & Payments

  • All orders are subject to availability and confirmation of payment.
  • We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraud.
  • Prices are listed in INR and are subject to change without notice.

3. Shipping & Delivery

  • Orders are processed within 1-2 business days and delivered within 5-7 business days based on location.
  • We are not responsible for delays caused by couriers, weather conditions, or unforeseen circumstances.
  • If the package is undelivered due to incorrect address details provided by the customer, reshipping charges may apply.

4. Returns & Refunds

  • Returns are accepted within 7 days of delivery if the item is unused and in original condition.
  • Refunds will be processed within 5-7 business days after return approval.
  • Return shipping costs are borne by the customer unless the product is defective or incorrect.

5. Product Disclaimer

  • Colors and designs may slightly vary due to screen settings.
  • We are not responsible for damages caused by improper washing or handling of products.

6. Intellectual Property

  • All content, including logos, images, and designs, is the property of PATROLS. Unauthorized use or reproduction is prohibited.

7. User Conduct

  • Users must not misuse the website, including hacking, spreading malware, or violating any laws.
  • Any fraudulent activity will lead to legal action.

8. Privacy Policy

  • Your personal information is collected, stored, and used as per our Privacy Policy.
  • We do not share your data with third parties except for essential services like payment and shipping.

9. Limitation of Liability

  • PATROLS is not responsible for indirect or consequential damages arising from the use of our products or services.

10. Modifications

  • We reserve the right to update these terms at any time. Changes will be effective upon posting on our website.

11. Governing Law

  • These terms are governed by the laws of India, and any disputes will be resolved in courts located in Delhi, India.

12. Contact Us

📧 Email: patrols451@gmail.com
📍 Office Address: RZB-330, Nihal Vihar, 50 Feet Road, Pin Code - 110041, India